Intelligent Call Control (ICC) from Frontier Voice and Data is a simple, easy to use service that provides complete, real-time control over the management of inbound numbers and call handling.

Our inbound services are sophisticated and feature rich enabling customers to fully manage their estate of inbound numbers and call handling services.

The services include single translations, divert plans, ratio plans, hunt groups, fax to email, virtual receptionist, scalable call queuing and call recording. Each service is sold individually so that customers only pay for what they really need.

Non-Geographic Numbers belong to a group of numbers that, unlike normal landline numbers, are not tied to a specific area of the UK. Calls to these numbers are ‘pointed’ on to an existing landline number. These services are known as Non-Geographic Numbers (NGN) or Number Translation Services (NTS numbers).

• 03XX (a new range of numbers)
• 0800 Freephone 
• 0845 'Local rate'
• 0870 'National' Rate
• 0844/0871 Special Rate
• 090x Premium Rate