Too busy to change

Inertia, or resistance to change is a fact of nature and also a common human instinct. ‘If it ain’t broke, why fix it?’ is the usual expression. But best practice in business means that existing methods and procedures should always be reviewed and challenged to see if they provide the most effective means and value to achieve results.

 

Nowhere is this truer than in communications. Changes in technology mean that that market for voice and data network services, including phone lines and broadband, is changing month to month. Reviewing expenditure in this area will almost certainly pay dividends, especially if your company has not looked at its current arrangements for over a year.

 

Sticking with a big-name national network operator can mean that your organisation could be spending hundreds or even thousands of pounds in unnecessary costs. When you consider the effort it takes to increase sales revenue for the net profit that results, it’s clear that cost management is a very effective way to increase margins.

 

But it is not only costs that can benefit from a comms review. The latest techniques such as VoIP communications can add flexibility to your staff working patterns to increase productivity. For example, allowing sales staff to access the company phone system and computer network remotely means they don’t have to come into the office, spending more time on territory selling.

 

The inevitable objection to any review is that no one has the time to spend. This really is a lame excuse. There are many independent telecoms dealers that will be pleased to conduct a ‘no obligation’ review of current practice, presenting you with options for change that can save you money and increase your business effectiveness. Don’t let inertia and complacency cost your company money – phone a friend!