“We’ll probably have to move offices soon, but I don’t want to have to change my
phones numbers yet again”
With Frontier, you won’t! We appreciate its enough of an expense having to move
at all, without also having to add the cost that changing or redirecting your numbers
brings. With its large range of options available to you, Frontier can provide you
with your number for life!
• Free Phone 0800 / 0808 – with no set up or rental, and with charges a fraction
of BT’s, the cost of allowing your customers to call you for free will be much cheaper
than you think! Add that to the fact inbound calls can increase by up to 40% by
using a Freephone number, and you’ll quickly see the obvious benefits!
• Local Rate 0845 – your customers will only pay a local rate for their call – from
anywhere within the UK!
• National Rate 0870 – this cute little number tells your clients you have a nationwide
identity and allows you to generate an income stream from
all incoming calls!
“But what if we’re moving out of the area? Won’t we have to change numbers then?”
No! Non Geographic Numbers (NGNs) can move around with you – anywhere in the UK!
In fact, we can enhance your professionalism by also offering many other value added
services.
• Interactive Voice Response – improve customer care by playing announcements whilst
callers are on hold
• Area Routing – callers can be routed wherever you wish depending on where they’ve
called from
• Divert and Re-routing – callers will be passed to an alternative call centre should
the first be busy
• Emergency Re-routing – pre-defined routing can be set up to ensure calls are always
answered without affecting customer service
“And what are the benefits if I’m already using a VoIP system?”
You’re half way there already, however, unlike some other less far reaching providers,
we can offer
• Numbers can be directed to IP telephones, ATAs and IP PBXs • Numbers can be diverted
to landlines or mobiles throughout the world • Numbers can be diverted to our unique
Fax2Email service • We can offer ‘10 number plus’ DDI ranges, enabling you to receive
PSTN to VoIP calls directly onto your IP phone